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Casey Robertson

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  1. When N key is pressed to get the Pencil, it says "an unknown error occured"

    6 votes

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    27 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The problem got 'solved' by unplugging a Dell monitor connected to MacBook Pro. Changing the resolution also helps.

    However, this is not a true solution, but a workaround. If you have this issue too — please vote and comment.

    Casey Robertson supported this idea  · 
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    Casey Robertson commented  · 

    I'm having this issue as well. Really tired of this impairment. It's an everyday thing, multiple times a day.

  2. Pencil Tool - unknown error - Illustrator 27.5

    5 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Casey Robertson supported this idea  · 

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