Skip to content

Dichisito Design

← Adobe Illustrator

My feedback

1 result found

  1. Version 2025 crashes more than usual and freezes when a pen used with tablet

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi ,

    Thank you for reaching out to us regarding the issue you're facing. Unfortunately, we are unable to reproduce it on our end. To help us investigate further, could you please provide the following details:

    • Wacom tablet configuration (model and driver version)
    • When you first noticed the issue
    • Is the issue consistently reproducible? (i.e., does it happen every time?)
    • Machine's OS and GPU specifications

    If possible, it would also be helpful if you could share a short recording of the issue, or let us know if you're available for a debug session. This will enable us to resolve the problem more promptly.

    We appreciate your cooperation and look forward to assisting you.


    Regards,

    Aishwarya G Gadodia

    Illustrator Team

    Dichisito Design shared this idea  · 

Feedback and Knowledge Base

(thinking…)