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gozaniki

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  1. Images disappear or become corrupted after drag and drop on Mac

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    37 comments  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Admin →
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    gozaniki commented  · 

    I have been experiencing the same issue for several months, and it has been quite troublesome.

    Following the suggestion mentioned here, I tried Illustrator > Preferences > Reset Preferences, and it successfully resolved the problem.

    Before applying the reset, when I pasted a screenshot directly from a browser into Illustrator, the image appeared to be embedded. However, the Links panel displayed a temporary file path under “File Location,” and that file would eventually disappear after some time.

    After resetting the preferences, pasting an image no longer shows any file path under “File Location”; it remains embedded as expected.

    I’m glad to see the issue has been resolved, although it’s still unclear what the root cause was.

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