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1. Images disappear or become corrupted after drag and drop on Mac

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   41 comments  ·  Illustrator (Desktop) Bugs » Images, Links  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 30.4 which is available worldwide now.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   
   

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   Josh commented  ·  Nov 21, 2025  ·  Edit…  ·  Delete…

   Resetting preferences worked for me as a workaround but the issue pops up again every now and then which is very frustrating, especially when I lose a lot of work

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   Josh commented  ·  Jul 25, 2025  ·  Edit…  ·  Delete…

   On Mac, if you take a screenshot (Command+Shift+4) and then drag it directly from the bottom right corner of your screen onto your art boards, some or all of the screenshots will appear blank after saving the file. This is happening on Mac OS 15.5, Adobe Illustrator 29.6.1

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   Josh supported this idea  ·  Jul 25, 2025