Brian Grimming
My feedback
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This is still an issue as of June 4, 2026.
The problem is directly related to Illustrator’s Oversized Canvas feature. I’ve run into it multiple times in large-format production workflows and currently use two workarounds.
The first option is to move the artwork into one or more standard-size Illustrator documents whenever possible. If that’s not practical, I place the PDF containing the oversized crop marks into a multi-page InDesign document and export a new PDF from InDesign. You’ll need to adjust the scale again, but the resulting PDF will have normal crop marks and is generally easier to work with downstream.
A few caveats:
* Gradients can occasionally cause issues depending on how they were built and how the PDF is interpreted by the RIP or other software in the workflow.
* Placed raster images may not always reproduce correctly, especially if they are low resolution or heavily scaled.
* As with any oversized-canvas workflow, thoroughly preflight and test before releasing files to production.
While this isn’t an ideal solution, it has been a reliable workaround for me when oversized-canvas files cannot be rebuilt at standard document dimensions.