John K.
My feedback
2 results found
-
3 votes
It turns out some AMD Software uses this key. Disabling it solved the problem. If you are sure you don’t have any AMD software at all, and you can’t find anything else installed that might steal it, comment back.
An error occurred while saving the comment An error occurred while saving the comment John K.
commented
3rd attempt at using AI to help and ChatGPT finally came in clutch. Apparently some AMD software that I'm using was the culprit. It doesn't mention the exact 'ctrl+shift+o' keyboard shortcut but I disabled hotkeys within the AMD software altogether and I finally have my 'create outlines' shortcut back!
What's crazy is Chat remembered I used that software based on some screenshots I sent it a month ago. The last two times before when I tried to get Chat to help me it didn't know that. Before we know it Chat will be working in the background to solve our past issues for us as it gains new info. Ah, the world we live in.
John K.
shared this idea
·
-
5 votesJohn K.
supported this idea
·
For the sake of search engine indexing: the software title that was causing the issue was (AMD Software: Adrenaline Edition) Toggling the hotkeys 'on' within 'AMD Software' disables the shortcut in Illustrator. Toggling hotkeys 'off' within 'AMD Software' frees the 'ctrl+shift+o' shortcut up instantly.
While it doesn't specifically list it as a shortcut I can only assume, based on ChatGPT's recommendation of it being there, is that at one point it was and on a newer version they forget to take it out. And while it doesn't do anything it is taking precedent/priority over other shortcuts. I will contact them to ask them to remove it.