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  1. 13 votes

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    Lucian commented  · 

    CEPHtmlEngine "Video Wake Lock" triggered by Turntable rich tooltip, even with "Show Rich Tooltips" turned off; display stays awake until process is killed.

    Environment: Illustrator 30.8.2, macOS 15.7.9

    Problem:
    Illustrator keeps the Mac's display awake, so the screen saver and display sleep never start. Nothing is playing and no dialog is open.

    Cause found:
    - pmset -g assertions shows a NoDisplaySleepAssertion named "Video Wake Lock", owned by CEPHtmlEngine from the Illustrator app bundle.
    - The owning process runs the extension com.adobe.illustrator.OnBoarding.
    - The assertion appears when the rich tooltip (with animation) for the Turntable button is shown, e.g. hovering over the button in the Control/Properties bar.
    - This happens even with Preferences > General > "Show Rich Tooltips" turned OFF.
    - The assertion stays active after the tooltip is gone, until the process is killed.

    Steps to reproduce:
    1. Launch Illustrator. Run: pmset -g assertions | grep CEPHtmlEngine (no output).
    2. Hover over the Turntable button until the rich tooltip appears.
    3. Run the same command again: the "Video Wake Lock" assertion is present and does not release.

    Workaround:
    Killing the OnBoarding CEPHtmlEngine process releases the lock. The tooltip did not show again in that session.

    Expected: the wake lock is released when the tooltip closes (or never taken for a tooltip), and "Show Rich Tooltips" = off suppresses it.

    Related reports of the same assertion: other CEPHtmlEngine / OnBoarding cases in this thread.

    Lucian supported this idea  · 
  2. 76 votes

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    Lucian supported this idea  ·