Skip to content

Dan Mason

My feedback

1 result found

  1. 11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We have been able to see this issue at our end. Thanks Dan Mason for the observations. It helped narrowing this down. We are working on fixing this quickly.

    The issue happens for us after setting ruler's origin to one of the artboard's starting edge.

    If anyone has any other observations or scenarios, do share.

    An error occurred while saving the comment
    Dan Mason commented  · 

    Thinking about this some more, and as the issue has continued to happen for me, I think it might be to do with resetting the document's 0x0y position using the document rulers. When I create multiple artboards in a document, I reset the rulers' 0x0y positions to my active artboard by double-clicking in the top left of the rulers strip around the edge of my artwork area. The reason I think this may be the triggering action is that the distance and direction of the displacement of objects varies from document to document. This checks out as I often create many copies of an artboard to experiment with layouts and variations, then delete the unused/rejected designs leaving only the artboard that's approved, wherein I reset the rulers to zero in that artboard.

    Dan Mason supported this idea  · 
    An error occurred while saving the comment
    Dan Mason commented  · 

    I'm creating graphics using documents with multiple artboards containing a mixture of vector graphics, images, point type and area type. All looks correct upon saving and closing. When the file is reopened the contents of all area type objects have moved out of their text boxes. Everything moves by the same distance across the work area (and sometimes out of the boundary of the work area altogether). It only affects area type boxes, point type and all other objects not affected. A small adjustment to the size of the area type box causes the type to snap back into the box.

    Mac OS Sonoma 14.6, Adobe Illustrator 29.8.2.

Feedback and Knowledge Base