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    Pre Press commented  · 

    Randomly, when files and thumbnails are saved out of Illustrator, the resulting thumbnails are glitched in a variety of ways. This glitch is present in the preview in the Finder window, but upon opening the file again, the glitch is not present. This is not from appearances or overprint being applied to artwork elements, as we are familiar with the issues those settings present in a print production environment, and this is a separate issue.

    - Running on a MacBook Pro, 2021, running Sequoia 15.0.
    - Using Illustrator 30.0.
    - The issue occurs when Illustrator saves a file or thumbnail, randomly, without any indicators that it's going to happen.
    - The preview of the file and the thumbnails of the file should match exactly how the file appears in Illustrator, but the saved -preview and thumbnails appear glitched in some way.

    A) In the orange file example, the file is saved exactly as shown in screenshot A1. The thumbnail and preview of the file were saved with elements duplicated and scaled differently from the actual file and how the actual file appears when reopened—screenshot A2 and A3. I do not have the original file with the issue to attach.

    B) In the Super Collagen file, the file was saved exactly as shown in screenshot B1. The thumbnail and preview of the file were saved with multiple elements missing and without the background elements—screenshot B2.

    C) In the Smooth Current Serum file, the file was saved exactly as shown in screenshot C1. The thumbnail and preview of the file were saved with a previous version of the "SMOOTH" text overlapping the actual text in the artwork. This old version had 3 "O's" in the text, but was DELETED/removed from the file. Yet it saved over top of the corrected version in the thumbnail and preview, even though this "SMOOOTH" text had been deleted PRIOR to saving the file.

    These issues cause huge problems in a production environment when the thumbnails are used for proofing and the software saving out the thumbnails cannot be trusted to accurately represent the artwork. I have screenshots and files for about 15 additional documented instances of this thumbnail/preview glitch occurring.

    The same issue appears to have been reported to the r/AdobeIllustrator thread on reddit a month ago. https://www.reddit.com/r/AdobeIllustrator/comments/1okei68/anyone_else_getting_glitched_previews_for_ai/

    Pre Press supported this idea  · 

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