C R
My feedback
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35 votes
I am happy to share that we have fixed this bug in our latest release – 30.4 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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C R
supported this idea
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This is still fricking happening. I'm on 30.1, Tahoe 26.3.1, Apple M1 Pro. I've already reset preferences and done a full re-instalment of illustrator and haven't had it happen in over a month. Just opened my file from yesterday and all the reference images are gone. Been using this software for over 10 years and it is absolute trash now!!!
EDIT: I was able to use Dropbox's version history to restore an older version with all the images still in it - hope that helps someone else.