Skip to content

Salo Lucky

← Adobe Illustrator

My feedback

1 result found

  1. Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Illustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.

    Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.

    An error occurred while saving the comment
    Salo Lucky commented  · 

    Hi,

    Illustrator has been showing as “recording” for almost a year now, and it has become very frustrating and uncomfortable for me. I have changed and updated my operating system multiple times since then, but the issue continues to happen.

    I have tried several troubleshooting steps, but nothing has fixed it. Could you please help me understand why Illustrator keeps doing this and how I can permanently resolve it?

    Thank you.

    Salo Lucky supported this idea  ·