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Patrick Haering

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  1. Click-drag moving fails... object snaps back (with a 'ding' notification sound)

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    Under Review  ·  133 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Patrick Haering commented  · 

    Illustrator intermittently stops allowing objects to be moved by dragging with either the mouse or a Wacom pen.

    The objects can still be selected, scaled, rotated and moved using the keyboard arrow keys. Only click-and-drag movement stops working.

    When attempting to drag an object, Windows plays the standard notification sound (the short "ding" indicating an action could not be completed).

    Restarting Illustrator does not resolve the issue. Restarting Windows restores the functionality until the issue occurs again.

    The problem occurs approximately once per day.

    The issue affects Illustrator 2025 and 2026 on the same computer. Photoshop and other applications continue to work normally.

    The issue first appeared approximately three months ago. Before that, I had used Illustrator for years on the same computer without ever experiencing this problem.

    Patrick Haering supported this idea  ·