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Raquel de Sousa

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  1. Unable to export PNG higher than 72ppi

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    56 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Raquel de Sousa commented  · 

    What is the ETA on an actual solution that won't require workarounds?

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    Raquel de Sousa commented  · 

    Issue is *NOT* resolved by resetting preferences. Export continues outputting 72ppi PNGs only :-(

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    Raquel de Sousa commented  · 

    It makes no sense to me that the fix to the issue requires a preferences reset. If the update did not automate that change/reset than it was meant to preserve our preferences so the work around is not a solution. I will test it.

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    Raquel de Sousa commented  · 

    Adobe Illustrator CC 2018 on Windows 10 (64bit)
    Export As... won't export above 72ppi
    Export settings were 300dpi as I have done on a daily basis for years. And yet every single time the output file ends up at 72ppi.
    That is unacceptable - we need to be able to export high res raster files out of Illustrator!

    Raquel de Sousa supported this idea  · 

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