Translate Ideas and Comments
Choose language:
There was an error during translation

Anonymous

My feedback

  1. 42 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,

    Thanks for reporting this issue, Illustrator Team really appreciate this.
    We have tried to address this issue in our Prerelease build of 25.4.0 .
    Please visit adobe.ly/1o2SDsg to join our pre-release program and get the Prerelease build of version 25.4.0 from CCD “Prerelease” tab in Categories section.

    Please do let us know if this issue is resolved for you or not.

    With Best Regards,
    Ankit Goyal
    Illustrator Team

    An error occurred while saving the comment
    Anonymous commented  · 

    Hi Hitesh,

    Yes, I am correctly signed in on both AI and CC apps. I have generated the logs zip file as directed, but I believe it has to be sent directly as an email attachment as I can't attach it here? Can you send me an email address I can forward the logs to?

    Thank you,

    Steve

    Anonymous shared this idea  · 

Feedback and Knowledge Base