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I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Yes, I am correctly signed in on both AI and CC apps. I have generated the logs zip file as directed, but I believe it has to be sent directly as an email attachment as I can't attach it here? Can you send me an email address I can forward the logs to?