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paolo

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  1. Units in AI 2018 not functioning properly

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    8 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Completed (Comments Open)  ·  Anish Kumar responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.3
    Please refer to our knowledge base FAQ – illustrator.uservoice.com/knowledgebase/art.. if you face difficulty in update.
    Or get in touch with us at any of the other support channels – helpx.adobe.com/support.html

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    paolo commented  · 

    I've solved this issue by following the instrucion that you'll find here: https://helpx.adobe.com/illustrator/using/setting-preferences.html

    basically you'll need to:
    "Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator. You are prompted to delete the current settings. The new preferences files are created the next time you start Illustrator."

    After that set Illustrator Preferences as you prefer than quit Illustrator.
    Next time you'll start Illustrator it should be fine.

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