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Megan

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  1. place 1 bit TIFF and rotate at Illustrator 22.0.1

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    44 comments  ·  Illustrator (Desktop) Bugs » Print  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Megan supported this idea  · 
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    Megan commented  · 

    I use .ait files to create visual proofs for cast plaques. I use various templates to show customers what their finish product will look like. I had no issues saving these AI files as PNGs for Web in the 2017 CC release. When I upgraded to Adobe Illustrator CC 2018 however, any bitmap links, embedded or not, would display correctly in Illustrator, but would not export correctly when saved as a PNG for Web (see attachments). I discovered that the only links that failed to display/print properly were BITMAP files. I've had to go in and update all the links to GRAYSCALE format files for them to work. This is rather tedious as we have several of these BITMAP files that are used regularly.

    I've reverted back to 2017 until this is resolved...

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