Matt
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We have done further updates to Dimension tool with recently released version - 28.3
You can create and use your custom scale for dimension, hide or show units on dimensions and dimensions are now sticky to the object - they transform as well when you transform the object.
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In the sign industry we use Illustrator to Visualize the project as well as manufacture from the drawings. Dimensions are paramount. When in the field doing a survey, we simply use a object of know length to give us our scale. Bring it the photo into illustrator scale it and start pulling dimensions. Cad Tools has worked OK. But the last renewal update was the final nail in it's coffin for us. We have not made any updates to Illustrator as our version of CadTools will not work. We have versions 7,8,9. I refuse to give them anymore $$ for something that should me built into a suite of products that I already Pay $149.00 a month for (3) users. Come on Adobe... make this happen.