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Jonathan McCormack

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  1. Illustrator CC 2018 - CEP 8 HTML Extension Resize Issue

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    2 comments  ·  Illustrator (Desktop) Bugs » SDK and Scripting  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Jonathan McCormack commented  · 

    We are experiencing resizing issue in the latest CEP version. Our extension allows user to resize extension's window, however whenever any navigation occur, window size resets. Problem exists in Illustrator CC 2018 (22.0.1), everything is working fine in previous version (CC 2017).

    We already tried different geometry settings and extension UI types, but problem persists and seems to be related to engine itself.

    We successfully reproduced this issue with official git hub sample extension. Steps to reproduce:
    1. Open sample extension with debug mode enabled
    2. Resize window
    3. Change window location in console to any other page
    4. After navigation, extension window size will reset

    For now, the only working workaround we've got is to save window size and resize it after each request. However, this solution isn't very elegant as window still moves it's position to default one.

    REPOSTING FROM Illustrator Bugs AS 5 MONTHS WITHOUT ANSWER AND THIS CATEGORY MIGHT BE A BETTER FIT.

    Jonathan McCormack shared this idea  · 

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