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Scott Zachau

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    This issue is fixed by Intel in their latest driver update ( – released on 11 JUL 2017 ) available at –

    This update cannot show up driver search, as it might take some time for Microsoft to get it integrated in their Surface Pro driver updates. Microsoft prevents installing driver directly from Intel if you try the installer directly, however latest driver from Intel can be installed with steps listed in section “Update video adapter device drivers” > “Intel (Surface Pro devices)” in below link

    Scott Zachau supported this idea  · 
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    Scott Zachau commented  · 

    I recently purchased the new Surface Pro: 512 GB SSD 16GB Ram Intel Iris Plus Graphics 640.

    In GPU mode round lines and text appear jagged. This can be resolved by switching to preview mode - but I can no longer use the animated zoom tool and the interface becomes laggy.

    I have spent hours on the phone with Microsoft + Adobe, which I was informed that my graphics card is incompatible?

    Will there be an updated to resolve this issue of the incompatibility with the Intel Iris Plus Graphics 640.

    I find it outrageous that a computer marketed as the most powerful solution for graphic designers is not compatible.

    Is there any fix?

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