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Chuck

← Adobe Illustrator

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2 results found

  1. View Using GPU Gets Greyed Out Permanently with Outline Mode

    77 votes

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    Under Review  ·  137 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Chuck commented  · 

    I was able to duplicate it. When I imported a client-provided raster file, it killed the GPU feature for all open documents. Deleting the raster file and restarting AI was the only thing that fixed it. Even resaving the raster file as a jpeg and reimporting still killed the GPU feature. Taking a screenshot of the jpeg and importing that fixed it. When opening the offending raster file, I got Camera Raw Filter warning about the ICC color profile. I'll attach the file that gave me problems.

  2. after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue?

    114 votes

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    247 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.
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    Chuck commented  · 

    Same here, and it's driving me crazy. Photoshop is doing the same thing, except it comes up as 'Are you sure you want to replace...' dialog box. No networking. No Dropbox backup. OSX 10.13.2, AI 22.0.1

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