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Trevor

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  1. crash

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Are you by any chance saving it a network share over macOS 10.13?

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

    An error occurred while saving the comment
    Trevor commented  · 

    Yes I am saving to a network and running MacOS 10.13.3

    Trevor shared this idea  · 

  2. Illustrator crashes for no reason multiples times a day

    14 votes

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    0 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

    Trevor supported this idea  · 

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