Jami
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We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment An error occurred while saving the comment Jami commentedheavy sigh... after trying to get this to work I decided to Google the problem and ended up here. This is a serious issue for me as well! totally wreaks havoc on workflow.
Here's my work around - I simply installed the 2017 version of Illustrator and it works once again. You can install the CC 2017 version from the Creative Cloud window - just click on the down area next to "Open" on teh the Illustrator CC line - select "other versions" then just install the version you want. I installed 21.1.0 (CC 2017) and this feature works in it.
It does NOT work in version 22.0.1. Though it appears I can have both versions running on my machine.