Translate Ideas and Comments.
Choose language:
There was an error during translation

Ryan Vickerman

My feedback

  1. 34 votes
    Sign in
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    54 comments  ·  Illustrator Bugs » GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ if you face difficulty in update.
    Or get in touch with us at any of the other support channels –

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Ryan Vickerman supported this idea  · 
    An error occurred while saving the comment
    Ryan Vickerman commented  · 

    Same issue here...

    I'm encountering a red artboard when I open ALL Illustrator files. I think it may be a GPU when I turn off GPU Performance under Illustrator prefs, it works fine.

    I'm running CC Illustrator 22.1 (latest) on a (bought new) 2017 MacBook Pro 2.8 with16GB RAM, Radeon Pro 555 2GB/Intel HD Graphics 650 1.5GB graphics on High Sierra. Here's a video of me opening a simple business card (1.5MB file)...

    Also posted here...

Feedback and Knowledge Base