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David

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  1. 154 votes

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    David commented  · 

    FINALLY! Art board bleeds can be set for more than 1"!! BUT..... It's still not right. I just don't get how your developers/programers can be as incompetent as they are. Here's the new problem..
    When you are first setting up an art board under "new document" you can set the bleed limit to 24". But if you set the art board up without bleed and go through "Properties" to adjust... THE LIMIT IS STILL 1" INCH!!!!

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    David commented  · 

    @#$@!! Ridiculous. For large format... and a million other reasons... this is a such a stupid limitation. You guys are updating all the time! WHAT IS THE PROBLEM!!

    David supported this idea  · 
  2. 772 votes

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    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

    David supported this idea  ·