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Mark Savage

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  1. 71 votes

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    Mark Savage commented  · 

    The new bullet feature is eh, okay, pretty basic. When could we expect to see color or glyphs as bullet options? Until then, I've resorted to doing bullets the old-fashioned way, which is more efficient.

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    Mark Savage commented  · 

    There should be an option to add formatting to the bullet as well as the numbers. Also: there should be an option to use any kind of character of a dingbat font as a bullet. The bonus would be if any kind of shape could be used.

    I'm still making custom bullets the old way this new feature does not do what I need and is more time consuming than adding characters and adjusting Paragraphs.

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    Mark Savage commented  · 

    There should be an option to add formating to the bullet as well as the numbers. Also: there should be an option to use any kind of character of a dingbats font as a bullet. Bonus would be if any kind of shape could be used.

  2. 284 votes

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    Hi Everyone,

    We have fixed this bug in our latest release – v 24.2.1 which is available worldwide now. Thanks for your patience on this.

    Please note that after upgrading you might still see that Align To sets itself to Align to Key Object. If you see this, please manually set the Align To to the required setting, and this reported bug will not happen again. You’ll need to this one time only.

    The reason Align To might get set to Key Object after update is because Ai remembers your last Align To on subsequent launches as well. So, if your last Align To was Key Object before quitting/upgrading, after first multi-selection, it will set itself to Key Object. After you manually change it one-time, it will work fine.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

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  3. 773 votes

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    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Mark Savage commented  · 

    Still having the same issue "Can't finish previewing" message, and for me, it's followed by a hard crash.
    I thought that allocating more Scratch Disk to Secondary would help, and it seemed to get me through one whole day without incident until I ran into the issue again this AM.

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