Skip to content

Anonymous

← Adobe Illustrator

My feedback

2 results found

  1. White flickering screen: Illustrator 2019 gltches out video card in Macs with AMD Radeon R9 M390 2 GB graphics card...

    84 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    69 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Anonymous supported this idea  · 

  2. Can't finish previewing. Could not complete the requested operation.

    751 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    452 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Anonymous commented  · 

    Yes, this is happening ALL the time for me too! Is there a fix?

    Anonymous supported this idea  · 
    An error occurred while saving the comment
    Anonymous commented  · 

    After around 10 minutes work on a file - and I'm working on a simple design for a logo, the screen turns grey and a message appears saying 'Can't Finish Previewing.' The it crashes and quits.

    This has happened at least a dozen times in the last 24 hours.

    I've restarted, uninstalled and reinstalled Illustrator 2019. I've deleted temp files. I've created a new, clean file and still it is happening.

    I'm on the latest OS X.

Feedback and Knowledge Base

(thinking…)