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  1. 5 votes

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    Tom shared this idea  · 
  2. 200 votes

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    Thank you all for reporting this issue and providing us your valuable feedback.

    What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:

    1)Double click any Ai file to launch Illustrator
    2)Placing files in Illustrator via Bridge.

    For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.

    1. On opening a file in Illustrator the START SCREEN do…

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    Tom commented  · 

    I have had a few occasions where I have opened a new file in addition to a couple of other file that are already in the program, after opening this program, my other document in another tab appears rather than my new documents, this then happens for all subsequent tabs, so essentially every tab shows the same document, I have to close the application down and reopen it in order to resolve the issue.

    Tom supported this idea  · 

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