Files preview sticks after opening multiple documents
After having a couple of documents open for roughly an hour, I go to open a new document as well. However, after clicking to open this document I am presented with the preview of the document that was already open in the background.
Now when I click on any one of the three documents in illustrator they all show the same preview. You can see in the screen shots, three different documents showing the same preview.
I have to close Illustrator down and reopen it. This happens Multiple times a day and is disrupting my workflow immensely.
I am running version 23.0.3 CC, on a Macbook Pro (Late 2013) - OS Mojave 10.14.3 - 16GB RAM, NVIDIA GT750M, Intel Core i7 2.3 Ghz.
Tom
shared this idea
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DS
commented
Sigh. I wish they would address this. It happens multiple times a day, and has other arbitrary behaviors occur once the main issue happens.
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Eimantas
commented
I get into this problem every day for quite some time (I think since the first version AI 24) The latest updates did not fix this. Workaround it is to pull document tabs to separate floating windows or restart AI.
AI 24.0.3, Macbook Pro Mid 2012 Retina / Catalina / Multiple monitors -
Mike
commented
I've been having the same problem. I was hoping the 2020 update would fix it but it hasn't. Same problem as mentioned by others. Multiple files open as tabs and upon opening another file the file that was showing is still shown even though the file just opened does show as a tab and that it is selected. I do run multiple monitors on a MacBook Pro Retina Mid 2012. My Illustrator version is 24.0.
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Jaclyn
commented
I have been having this same issue in Illustrator and it's unfortunately getting worse even after restarting Illustrator and my computer multiple times. Very frustrating having the workflow interrupted!!
Not sure what to do to fix it-have you found a solution at all? -
Mike
commented
I have the same problem. It seems to be connected to tabs docked in the main window. If I pull the tab off and make it a separate floating document I can see the correct file. I can even create a new file that docks onto this newly separated floating file and it works ok.
Illustrator 23.0.4 / Macbook Pro Mid 2012 Retina / High Sierra / Multiple monitors (2)