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  1. Clicking on File > File Info... does nothing and sometimes locks up

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    18 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Anonymous commented  · 

    Hello Anish,
    Please click on "file info" within Illustrator CC 2019 and you will see it do nothing. This tool is suppose to provide details of the file name, description etc. but it is not. While this tool does nothing, it also won't let the user use the artwork file without clicking the ESC button from the keyboard. This is the only way to regain access to the file. I have attached print screens of both scenarios with and without "INFO" tool clicked on. Please refer. We hope to see this problem resolved in the next app update.
    Thank you,
    Uma

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    Anonymous commented  · 

    Same problem on AI 23.0.1 on Mac OS High Sierra 10.13.3.

    Anonymous supported this idea  · 

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