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AdminAvinash Singh Kotwal (Sr. Product Manager, Adobe Illustrator)

My feedback

  1. 683 votes
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    Hello Everyone!

    First up, let me apologize for not giving an update for such a long time. We will try to do a better job of providing frequent updates on our top requests going forward. This is not an excuse for lack of communication from our side, but we have been discussing this request for a long time internally. Without getting into too many technical details, let me share that there is a fair amount of complexity involved in making it work within Illustrator. The number of tools, effects, plugins, etc. makes it even more challenging. However, given the fact that it continues to be one of the top requests, the team has been exploring different approaches to implement it. I am happy to share that we have finally :) started to work on it. There would be some challenges in making everything work in the first release. I will…

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    The team has started working on it. We would love to talk to some of you to understand your workflows and ask a few questions. If you are interested, please use this link to pick a time slot. Look forward to your feedback. Thanks.

    https://calendly.com/meetai/feedback?back=1&month=2020-10

  2. 6 votes
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    I am not sure what the original word was, but seems like UserVoice is filtering these words. I am following up with UV to review the filtering rules. Can you please drop a note to me kotwal@adobe.com, what you originally wanted to write.

  3. 2 votes
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    Hi Kerri, we will have someone from our team follow up w/ you. Do you have the ticket/case number handy that you used to talk to Adobe re this?

  4. 5 votes
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    We have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.

    You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.

    Please try this and reply in comment if the above suggestion worked for you.

    -Rama
    Illustrator Team

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    As Rama mentioned, Apple has restricted the screen recording access in macOS 10.15 To sample the color from other windows user has to allow Illustrator to access Screen Recording permission.

    This can be done by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application. Here is a link to read more about it: https://helpx.adobe.com/download-install/kb/cc-apps-macmojave.html

  5. 1 vote
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    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Thanks for sharing this with us Cleo. I have asked our localization team to get this verified and fixed.

  6. 43 votes
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    Hello,

    Please accept my sincere apology for the inconvenience the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks.
    We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.5 (Build 3). While the build is prerelease this build is still of production quality. Please feel free to use/recommend it for your day to day activity.
    We would appreciate if you can give us the feedback on the correctness of the fix by pressing the Thumbs up button on the UserVoice page.

    Regards,
    Ankit Goyal
    Illustrator Team

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