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Jeff

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  1. 11 votes
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    17 comments  ·  Illustrator Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →

    Please try again, there was a server level issue that was leading to a crash on January 9th 2019

    NOTE: This issue is only for the scenario where Illustrator 23.0.1 / 23.0.0 started crashing on January 9th 2019

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    Jeff commented  · 

    Thanks for the feedback, it works now.

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    Jeff commented  · 

    I forgot to mention uninstalling and reinstalling via the CC app did not solve it.

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    Jeff commented  · 

    Illustrator launches and after 2-3 seconds it crashes with no reason mentioned. The bug report dial shows up and that's it.
    There was a W10 update before the issue started. Operating system Windows 10 Family 17134.
    Illustrator 22 works normally.

    Jeff supported this idea  · 

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