Jeff
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11 votes
Please try again, there was a server level issue that was leading to a crash on January 9th 2019
NOTE: This issue is only for the scenario where Illustrator 23.0.1 / 23.0.0 started crashing on January 9th 2019
An error occurred while saving the comment An error occurred while saving the comment Jeff commentedI forgot to mention uninstalling and reinstalling via the CC app did not solve it.
An error occurred while saving the comment Jeff commentedIllustrator launches and after 2-3 seconds it crashes with no reason mentioned. The bug report dial shows up and that's it.
There was a W10 update before the issue started. Operating system Windows 10 Family 17134.
Illustrator 22 works normally.Jeff supported this idea ·
Thanks for the feedback, it works now.