Jeff

← Adobe Illustrator

My feedback

1 result found

  1. Illustrator 23.0.1 crashing almost immediately after launch

    11 votes
    17 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    Please try again, there was a server level issue that was leading to a crash on January 9th 2019

    NOTE: This issue is only for the scenario where Illustrator 23.0.1 / 23.0.0 started crashing on January 9th 2019

    An error occurred while saving the comment
    Jeff commented  · 

    Thanks for the feedback, it works now.

    An error occurred while saving the comment
    Jeff commented  · 

    I forgot to mention uninstalling and reinstalling via the CC app did not solve it.

    An error occurred while saving the comment
    Jeff commented  · 

    Illustrator launches and after 2-3 seconds it crashes with no reason mentioned. The bug report dial shows up and that's it.
    There was a W10 update before the issue started. Operating system Windows 10 Family 17134.
    Illustrator 22 works normally.

    Jeff supported this idea  · 

Feedback and Knowledge Base

(thinking…)