Jennifer Hahn

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  1. 160 votes
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    296 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Gentle Reminder 2:

    Apologies for the inconvenience that has been caused by Illustrator’s performance on your system.

    To isolate this issue further, will it be possible for you to join an online session with Illustrator team so that we can nail down this issue further after analysing it on your system.

    Please drop an email about your time availability (so that we can share you the session link) at sharewithai@adobe.com

    With Best Regards,
    Raghuveer Singh
    Illustrator Team

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    Jennifer Hahn commented  · 

    Do we get a discount while this is being fixed? I can't use Illustrator anymore, it is way too slow. I'm trying to piece things together using Photoshop vector tools.

    Jennifer Hahn supported this idea  · 
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    Jennifer Hahn commented  · 

    I'm having the same problems too. So, so slow and really frustrating.

  2. 8 votes
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    20 comments  ·  Illustrator Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator version 22 is not supported on macOS 10.14 (Mojave).
    Please upgrade to version 23 to resolve the issue.

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    Jennifer Hahn commented  · 

    Same problem here. Dictation is off, version is 23. Illustrator still unusable.

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