Anonymous
My feedback
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8 votesRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAnonymous supported this idea · -
5 votes
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This. All the time now. I can't tell if it was because of a recent mac OS update, or because of the Adobe update. But I get this message all the time, illustrator becomes unresponsive and all of the menu items grey out. The problem persists with restarts and reboots. Very frustrating.