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Ross Charnock

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  1. MAC: System has run out of memory and force quits - Activity Monitor shows > 100GB

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    11 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ross Charnock supported this idea  · 
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    Ross Charnock commented  · 

    After a few minutes of using Illustrator I get prompted with the Force Quit menu saying it is using 120gb+ of memory (cached onto the SSD I'm assuming?).
    After this point it's impossible to do anything but force quit.

    Running just Illustrator and Spotify (but also happens if just Illustrator running...).

    This is on a completely fresh install of Mojave (currently on base 10.14) and a fresh install of latest Illustrator CC.

    System specs: iMac 5k, i5 Quad Core, 16gb Ram, booting off external USB 3 SSD (brand new, just replaced it as the past drive recently crashed, now wondering if it might be at all related as I was having this issue before the fresh install...).

    Any help would be amazing!

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