Skip to content

Stephanie

← Adobe Illustrator

My feedback

1 result found

  1. Illustrator 23.0.1 crashing almost immediately after launch

    11 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    17 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    Please try again, there was a server level issue that was leading to a crash on January 9th 2019

    NOTE: This issue is only for the scenario where Illustrator 23.0.1 / 23.0.0 started crashing on January 9th 2019

    An error occurred while saving the comment
    Stephanie commented  · 

    Hey Waran,

    I went through what sounds like the same scenario and was able to "fix" the situation simply by shutting down and restarting my Mac. I'm sure my computer had been running a few days straight when I encountered the Illustrator problem, and actually had to do the same process again a couple weeks later when I was delinquent and left it running too long once again. Same restart-fix worked, and the bug seemed to have gone away erroneously.

    Though I never tracked down any real explanation as to where the problem stemmed from, it hasn't reoccurred in a couple months (fingers crossed).

    Good luck!

Feedback and Knowledge Base

(thinking…)