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Stephanie

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    17 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Flag idea as inappropriate…  ·  Admin →

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    Please try again, there was a server level issue that was leading to a crash on January 9th 2019

    NOTE: This issue is only for the scenario where Illustrator 23.0.1 / 23.0.0 started crashing on January 9th 2019

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    Stephanie commented  · 

    Hey Waran,

    I went through what sounds like the same scenario and was able to "fix" the situation simply by shutting down and restarting my Mac. I'm sure my computer had been running a few days straight when I encountered the Illustrator problem, and actually had to do the same process again a couple weeks later when I was delinquent and left it running too long once again. Same restart-fix worked, and the bug seemed to have gone away erroneously.

    Though I never tracked down any real explanation as to where the problem stemmed from, it hasn't reoccurred in a couple months (fingers crossed).

    Good luck!

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