Anonymous
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I am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedback.
An error occurred while saving the comment An error occurred while saving the comment Anonymous commentedObviously, it doesn't appear to be a high priority bug.
An error occurred while saving the comment Anonymous commentedDominic: I've received no reply on this. I've switched back to 2018 version for now.
Anonymous supported this idea ·An error occurred while saving the comment Anonymous commentedIllustrator CC 2019 – Menus all grayed out
I'm on Mac. I've deleted the preferences multiple times and at first all the menus work properly. However, if I switch to one of my Workspaces, they gray out again. If I don't switch to an existing Workspace, but try to rearrange palettes to get set to save a New Workspace, at some point the menus gray out again. Even Quit is grayed out, so I'm forced to Force Quit each time. It's debillitating, ugh.
I was able to overcome the problem. First, I uninstalled it via the Creative Cloud app. When I went to re-install it, it showed it was still installed! So I uninstalled it again. Because I had Illus 18 still installed, it showed I could "update" it, which I did. Upon launching the updated v19 it did not have the grayed out menus. However, I did not change my workspace but I'm not going to, because it's not necessary. I hope this helps somebody.