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mitsuki fukunaga

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  1. Very long loading splash screen after update 23.0.1

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    8 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    mitsuki fukunaga commented  · 

    Same here. I've removed the pref settings folder, uninstalled everything and re-installed. However, it still freezes during startup...

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