Mark Lemmen
My feedback
2 results found
-
11 votes
Please try again, there was a server level issue that was leading to a crash on January 9th 2019
NOTE: This issue is only for the scenario where Illustrator 23.0.1 / 23.0.0 started crashing on January 9th 2019
An error occurred while saving the comment Mark Lemmen supported this idea ·An error occurred while saving the comment Mark Lemmen commentedHello,
The same issue still occurs on my system running Win 10 Enterprise Version 10.0.17134 Build 17134 Processor Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz, 2712 Mhz, 2 Core(s), 4 Logical Processor(s) with 8 GB Ram.
I did a Windows reset and installed the required applications from scratch, but nothing helps. Same issue for Illustrator 22.1, 23.0, 23.01, 23.02. disconnecting the network/ internet connection does not help.Any suggestion is welcome. I did send the crash reports.
Thanks in advance.
Regards,
Mark -
2 votesMark Lemmen supported this idea ·
I found this page that solved my issue: https://helpx.adobe.com/illustrator/kb/illustrator-cc-crash-wacom-drivers.html. When I uninstall the Wacom drivers from my computer I can startup Illustrator without issues.