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6 votesCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Closing this thread as completed as it is fixed on the user machine.
With Best Regards,
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This issue is not fixed for me.
File opens fine on primary monitor.
Drag Illustrator to 2nd monitor, and I can work in and save the file.
Open another file in the 2nd monitor and it freezes and crashes.
Try to open a file from the start in the second monitor and it freezes and crashes. Disable GPU performance and it works. My GPU is the RTX NVDA with 8GB ram so it definitely can handle the display issue. And like I Said, I can work in the file just fine if I open it first from the primary display and then shift over to the secondary.
Hopefully Adobe fixes soon!