10 votesRequest to Contact Support · AdminAnish Kumar (Sr. Lead Quality Engineer, Adobe Illustrator) responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentSteph commented
Same thing here. Even on different computers EVERYTHING gets wiped. The workspace selector doesn't come up, and no Minimize or Close buttons either. I get everything back from the Window>tools/workspace/ALL THE PANELS, but every time I close the program and start another day everything resets to a blank screen with the "Dock" showing up on my second screen and nothing with no buttons. I've even tried exporting settings, but importing them back changes nothing.