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Bron Wilkins

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  1. Could not read file because the plug in did not understand this file

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    19 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Completed (Comments Open)  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

    Document recovery is now built inside Illustrator to recover incomplete/corrupt documents. Illustrator first tries to fix and open the native Illustrator document, if that fails then the PDF part of the document is recovered if it is available. Illustrator shows message to the user if any of the above attempts fails to recover the document.

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    Bron Wilkins commented  · 

    I am also experiencing the same issue. No plug-ins. I tried the suggested moving the file to a different location and it still wouldn't open. I called Adobe Support and they were no help. They even said no one else had experienced this issue so they didn't have any previous knowledge to draw from.

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