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Junio Serroni

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  1. 72 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0

    For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappear

    Warm Regards,
    Illustrator Team

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    Junio Serroni commented  · 

    Thanks for your hard work.

    Sadly tho, "few" scenarios means all our MacBooks Pro of the office. So we are not using anymore Illustrator since Catalina's dayone. I don't know if we will switch back.

    Personally I belive this will be "fixed" with the new major release of Illustrator. Which is a bit sad, because we are paying costumers since the first CC...

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    Junio Serroni commented  · 

    Nothing happens once pressed on any input that require Finder to show up, meaning that it seems impossible to save or export anything made on Illustrator CC 2019 (last update to date).

    I've updated today to macOS 10.15 (Catalina)

    Junio Serroni supported this idea  · 

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