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74 votesCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0
For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappearWarm Regards,
Illustrator TeamAn error occurred while saving the comment Anonymous supported this idea ·An error occurred while saving the comment Anonymous commentedI found if you boot the Mac in Safe Mode the functionality returns. Unfortunately returning the Mac to standard boot and the problem returns. It is also happening for me in Premier and After Effects.
An error occurred while saving the comment Anonymous commentedI am having the same problem - booting in Safe Mode makes it work again. But booting back out of safe mode and it stops working.
Also After Effects and Premier have the same problem.
That seems to have sorted that problem out. Working fine for me