Translate Ideas and Comments
Choose language:
There was an error during translation

Davescm

My feedback

  1. 58 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,

    After having investigated the issue with some users , we have been able to find a reproducible scenario for this issue which is due to using a specific color profile which is Generic-CMYK.

    Our team is working on fixing this issue on priority.Until the issue is fixed please follow the below steps as a workaround :

    1. Go to Edit → Color Settings
    2. Under Settings set the default color profile → North America General Purpose 2
    3.Press OK

    Then try creating new document.

    Incase with the above workaround still the issue is observed at your end, please let us know in the comments .

    With Best Regards,
    Aishwarya G Gadodia

    An error occurred while saving the comment
    Davescm commented  · 

    Issue still exists on Windows 10, NVidia RTX 2080ti Studio driver 471.11 and Adobe Illustrator version 25.3.1 (also on a separate Windows 10 PC with RTX3070)

    Switching to Outline view immediately switches from GPU to CPU and greys out GPU preview. Switching back from Outline to Preview the GPU options remains grey.

    However this is only in the Window that was switched to Outline view. So as a workaround, opening a new Window in the same document (Window >New Window) gives GPU functionality in that new Window and the original window can be closed. If I want to switch back and forth between Outline and Preview I can keep both Windows open and switch between them as only the window that has been switched to Outline loses the GPU functionality.

    Dave

  2. 7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Davescm supported this idea  · 
    An error occurred while saving the comment
    Davescm commented  · 

    My vote would be to :
    1. Always embed the document profile.
    2. Offer a checkbox to override and convert to sRGB and Embed the sRGB profile instead.

    A professional app should not leave users guessing the color space of an exported document.

    Dave

  3. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Davescm shared this idea  · 

Feedback and Knowledge Base