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  1. Can't save files in Catalina

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    91 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0

    For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappear

    Warm Regards,
    Illustrator Team

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    Vadzim commented  · 

    Whoever wants to save your work as an image, just go save for web, preview in browser, right click and save. Second option is just wait, click save and go make some tea and relax, dont click anything just wait, it takes me 5-10 minutes to save it as pngs, do not force stop application or do anything, a little patience, but yeah Adobe gotta fix it already, Illustrator is the only app I use from my subscription and it makes a little sense to pay for something that barely works, give us a refund for a month, lol, I know you wouldn't do that but still. I've recieved my lesson to always save the workspace before trying to export images. I hope my advice helps, but if you re on this thread it probably means you've lost your work already.

    Vadzim supported this idea  · 
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    Vadzim commented  · 

    Lost a project today, wanted to submit an issue, saw its already here, now I'm asking myself why did I upgrade to Catalina, there were no reasons for me to do so; hope you'll fix the issue soon!

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