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Caitlin

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  1. 6 votes

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    Caitlin commented  · 

    I have been getting an issue with opening AI files and getting an error saying "Can't open file because window is too small", and it randomly shrinks Illustrator to where you just see the file/edit tool bar. I always maximize the window when working. It does this when I open from Windows Explorer, I don't think I've had that issue when opening from Illustrator. The files I'm opening are only 3.5" x 1" text banners, no graphics.

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    Caitlin commented  · 

    Never mind, I found the issue for the saving problem. Some how the save dialog changed the Subsetting drop down to "all glyphs" instead of "use system fonts". That made the files huge.

    I have not experienced the second issue today, but did not have any particular solution to it.

  2. 8 votes

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    Caitlin commented  · 

    Also having this issue with the latest Illustrator 2020. Very annoying. I swear I saw a thread about it that had been solved, but now I can't find it.

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