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dok

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  1. 11 votes
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    Hi,

    Thanks for reporting this issue.
    We are able to reproduce this issue for one scenario(Double Byte Characters in Folder Name) and investigating it further.

    Workaround:
    1)Open preferences→ File Handling & clipboard → Uncheck Background Save and click ok then try to save File.

    Please share Video or steps of any other scenario if you are able to reproduce this consistently at sharewithai@adobe.com with UV title with Tag [UserVoice] in subject of Email.

    Regards
    Ankit Goyal

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    dok commented  · 

    @Neworder CR - your link didn't work for me. Did that initially (mentioned above - resetting Adobe PDF joboptions) and i still have the issues.

    dok shared this idea  · 
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    dok commented  · 

    This happens to me too. Also can't see a preview of the file and can't import the files to After Effects.
    Working on Mac High Sierra.

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