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Francesca

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    Hi All,

    We have fixed this issue in 24.0.3 version of Illustrator (MAC only issue). Please update to 24.0.3 if you are encountering this issue. For all the other issues which you are encountering regarding the update or the new document dialog or any other please create another User Voice thread for that issue so that we can track it there itself.

    Thanks & Regards,
    Illustrator Team

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    Francesca commented  · 

    Hello I have Sierra 10.13.6,

    I solved the issue in the office where i work with a sudo command very easy : sudo spctl --master-disable

    it's something on the privacy setting of the system preferences, is this correct? Here the example.

    https://www.youtube.com/watch?v=n0ys3RLey8E

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