19 votesRequest to Contact Support · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
I am closing the ticket due to lack of response.
Please get in touch with us at firstname.lastname@example.org or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Mohit Agarwal | Lead Software Engineer – Illustrator
An error occurred while saving the commentpui san commented
the solution is go to top of the menu bar > view > guide > clear guide
*this is because of grouping different layer without lock guide..!