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MIKE BRITZ

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  1. 21 votes
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    We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.

    Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file. Please let us know if you have been using any 3rd Party plugin while facing this problem.

    Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.

    If yes, then please do let us know (sharewithai@adobe.com) about your available time so that I can schedule a remote screen sharing session accordingly.
    Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm IST.

    Thanks and Regards,
    -Juhi Varshney
    Illustrator Team

    MIKE BRITZ supported this idea  · 
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    MIKE BRITZ commented  · 

    This issue has still not been resolved. I have also asked for a fix. The latest version 24.1.2 still does this. Why?! Please can you guys have a look at this?

  2. 1 vote
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    0 comments  ·  Illustrator Bugs » File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
    MIKE BRITZ shared this idea  · 
  3. 4 votes
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    MIKE BRITZ commented  · 

    I have the same problem.
    https://www.dropbox.com/sh/z7kycdcuoohqzz8/AACxbgR9OuX9S_fEmnrZkivaa?dl=0
    here is a screen recording.

  4. 49 votes
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    Hi Everyone,

    Thanks for the feedback. Want to give an update that we have removed the dialog, and the new experience is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now, in case you want to give it a try. Now, there will be no blocking message, we will show a “soft message” which will auto-dismiss .

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal
    Illustrator Team

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    MIKE BRITZ commented  · 

    This bug has not been fixed.
    There is also a problem with saving. It saves but asked to save again when you want to close the document. See link below for a screen recording.
    https://www.dropbox.com/sh/z7kycdcuoohqzz8/AACxbgR9OuX9S_fEmnrZkivaa?dl=0

  5. 2 votes
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    1 comment  ·  Illustrator Bugs » File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
    MIKE BRITZ shared this idea  · 
  6. 2 votes
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    MIKE BRITZ shared this idea  · 
  7. 32 votes
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    Hi All,

    We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
    Merry Christmas & Happy New Year 2020.

    We have tried to address this issue in our beta build of 24.0.2.
    Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

    Please do let us know if this issue is resolved for you or not.

    With Best Regards,
    Illustrator Team

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    MIKE BRITZ commented  · 

    Once I save a file in Illustrator (FILE>SAVE) and try to close the file the message pops up "If you don't save, your changes will be lost." And the option to save again comes up. What's going on?
    See attached screenshot.
    Using version 24.0.3

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